Last updated: June 3, 2025
These Terms and Conditions (“Terms”) govern your use of the website bilingualcompass.com and any services offered by Bilingual Compass (“we”, “us”, or “our”). By accessing our website or purchasing our services, you agree to be bound by these Terms.
1. General Information
This website is operated by Bilingual Compass, based in Switzerland. We offer digital services including masterclasses, online trainings, and one-on-one consultations.
2. Eligibility
To purchase or use our services, you must be at least 18 years old or have the permission of a parent or legal guardian. You agree to provide accurate and complete information when placing an order or registering for any service.
3. Services Offered
We offer non-physical, digital services such as:
- Live or pre-recorded masterclasses
- Online coaching or consultation sessions
- Downloadable educational content (when applicable)
4. Ordering and Payment
- Prices are displayed in [CHF/EUR/USD — choose one].
- Payments are processed via trusted third-party providers (e.g., Stripe, PayPal).
- Once payment is received, access to services will be granted as described at checkout or via email.
- We reserve the right to modify prices or cancel services at any time before payment is completed.
5. Cancellations and Refunds
- Digital services (masterclasses, recordings, downloads): Due to the nature of digital content, no refunds are provided once access is granted, unless otherwise stated by law.
- Consultations (1:1 sessions): Appointments may be rescheduled with at least 24 hours’ notice. Missed sessions without notice are non-refundable.
- If you are not satisfied or experience technical issues, please contact us at hello@bilingualcompass.com
6. Intellectual Property
All materials provided through our services — including videos, texts, and downloadable resources — are the property of Bilingual Compass or its licensors. These may not be reproduced, distributed, or shared without prior written permission.
7. User Conduct
You agree not to:
- Share login or access details with others
- Record or redistribute our content without permission
- Use the website or services for unlawful purposes
We reserve the right to suspend access to any user who violates these terms.
8. Limitation of Liability
To the fullest extent permitted by Swiss law, we are not liable for:
- Indirect or consequential damages
- Any business interruption, loss of data, or financial loss
- Third-party services used (such as payment processors or video platforms)
Our services are provided “as is” without warranties of any kind, unless explicitly stated.
9. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using this site or purchasing our services, you consent to the use of your data as described therein.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes implies acceptance.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Switzerland, without regard to conflict of law principles. Any disputes shall be subject to the jurisdiction of the courts in Basel Stadt
12. Contact
If you have any questions about these Terms, please contact us at:
Bilingual Compass
Email: hello@bilingualcompass.com
Website: bilingualcompass.com